Active Incident
High latency for the us-east regionOperational

Incident Status

Operational

Components

minFraud Score/Insights/Factors Web Service, GeoIP Database Update and Download Service, GeoIP Legacy Web Service, minFraud Legacy HTTP Web Service

Locations

Global


September 11, 2026 3:47PM UTC
MONITORING

Customers may have experienced high latency in API requests from ~4 to 7 AM UTC on 2026-09-11 . The cause appears to be network instability and packet loss in connections from the IAD Cloudflare zone. We are communicating with providers about the issue.

GeoIP2 Web Service




Operational

minFraud Score/Insights/Factors Web Service




Operational

minFraud Report Transaction Web Service




Operational

GeoIP Database Update and Download Service




Operational

Proxy Detection Web Service




Operational

Website




Operational

GeoIP Legacy Web Service




Operational

minFraud Legacy HTTP Web Service




Operational

New Database Update Releases




Operational

User Sandbox




Operational